Before the first bite
A few questions.
Some sweet answers.
From your first idea to bringing your cake home, here are a few things to help you plan.
Online ordering is taking a little pause. For questions or cake ideas, contact Erika.
Planning your cake
From the first idea to a confirmed date.
How far ahead should I get in touch?
We recommend planning 2–3 weeks ahead. Every cake is custom, and availability depends on the date and design. Contact Erika as early as you can, especially for a wedding or a more detailed cake.
Can I ask about a last-minute cake?
Yes, you can ask Erika about a short-notice order. Rush orders are subject to availability and include an additional rush fee. Availability and any fee will be discussed before you book.
What details should I share?
Start with your event date, occasion, approximate number of servings, and whether you need pickup or delivery. Add any flavor preferences, colors, or inspiration photos you have. It's fine if you haven't decided on every detail.
Can I send a picture for inspiration?
Absolutely. Pictures help Erika understand the colors, style, and details you like. Every cake is handmade, so the finished design may vary slightly from your references.
Quotes & booking
A few details before your date is held.
How much does a custom cake cost?
Your quote depends on the number of servings, flavor, design, delivery needs, and any rush service. Share your ideas with Erika so she can put together a quote for your cake.
Does sending an inquiry reserve my date?
An inquiry starts the conversation; it doesn't reserve a date or confirm an order. Your date is held once the quote and agreement are completed and the required 50% deposit has been received and verified.
When will I hear back about my inquiry?
Erika follows up on cake inquiries within two business days to discuss availability and next steps. If you're asking about an existing booking, include your reference number or reply to your booking email.
What if I need to change or cancel my order?
Contact Erika directly as soon as possible. Changes are subject to availability. Discuss any cancellation or rescheduling request with Erika and refer to your booking agreement for the terms that apply to your order.
Pickup & delivery
Getting your cake to the celebration.
Where do I pick up my cake?
Pickup is in Orem, Utah. Your exact pickup location and arrangements are shared with your order.
Do you offer delivery?
Delivery is subject to availability and an additional fee. Share your event location and preferred delivery window so Erika can confirm whether delivery is possible and include it in your quote.
Dietary needs & cake care
Helpful things to discuss before the first bite.
Can you accommodate food allergies or dietary requirements?
Please discuss all allergies and dietary requirements with Erika before booking. She'll need to review your specific needs before confirming what can be accommodated. Don't assume a cake is suitable for an allergy or dietary restriction without discussing it first.
How should I transport and store my cake?
Follow the transportation, storage, and handling instructions Erika provides for your particular cake. If you're planning a long drive, an outdoor celebration, or time between pickup and serving, mention that while planning your order.
For more booking details, read our terms & conditions.
Let's talk cake
Still have a question?
Erika is a message away.
Tell Erika about your occasion, your favorite flavors, and the little details you have in mind.
Message Erika Online ordering is taking a little pause. Erika is still a message away.